在数字接触中个性化临床医生与慢性病患者的沟通-以患者为中心的观点
Gillie Gabay1, Hana Ornoy2, Attila Gere3
1Faculty of Social Sciences, Achva Academic College, Arugot 7980400, Israel.
Healthcare (Basel, Switzerland)
|February 23, 2024
概括
远程医疗的老年患者重视个性化沟通. 根据患者的心态定制消息,专注于非语言线索或控制,提高了数字健康体验中的护理质量.
科学领域:
- 老年学是一门学科.
- 数字健康数字健康
- 患者沟通 患者沟通
背景情况:
- 患有慢性疾病的老年患者对数字接触期间与临床医生的个人联系减少表示担忧.
- 临床医生担心在远程医疗中错过了关键的非语言线索,可能会影响诊断准确性和护理质量.
研究的目的:
- 验证慢性病老年患者对远程医疗中的特定沟通策略的期望和偏好.
- 在虚拟医疗环境中识别与临床医生沟通有关的不同患者心态.
主要方法:
- 在600名老年,慢性病患者的远程医疗用户中,采用了基于联合的实验设计.
- 参与者评价了代表不同患者与临床医生的沟通类别的24个小组.
- 结果变量:老年患者对远程医疗中的临床医生沟通的期望.
主要成果:
- 数学聚类确定了三个不同的患者心态,具有统计学上显著的差异.
- 心态1患者优先考虑非语言沟通.
- 思维模式2的患者更喜欢加强他们内部控制位置的沟通.
- 心态3患者,具有外部控制位置,拒绝讨论沟通期望.
结论:
- 预测算法允许临床医生将患者分类为特定的心态.
- 根据已识别的思维方式来个性化数字通信,可以增强以患者为中心的护理.
- 通过更具特异性的远程医疗体验结构,可以提高老年患者的护理质量.
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