如何管理绩效诊断检查清单-人力服务
Kissel J Goldman1, Jessica L Becraft2, Phillip Orchowitz1
1Kennedy Krieger Institute, Columbia, MD USA.
Behavior analysis in practice
|February 26, 2024
概括
这项研究审查了如何使用绩效诊断检查清单-人力服务 (PDC-HS). 结果显示管理方法不一致,突出了在人力服务绩效分析中需要一个标准化的工具.
科学领域:
- 行为科学 行为科学
- 应用心理学应用心理学
- 人类服务 人类服务.
背景情况:
- 绩效诊断检查清单-人力服务 (PDC-HS) 是广泛用于人力服务业绩效分析的工具.
- 之前的研究已经利用PDC-HS来确定有效的干预措施.
- 在最近的文献中,PDC-HS的管理程序描述的模两可.
研究的目的:
- 系统地审查和比较用于管理PDC-HS的不同方法.
- 在已发表的研究中确定PDC-HS管理程序的共同点和变异.
主要方法:
- 对符合纳入标准的15篇文章进行了系统审查.
- 文章的编码是为了评估PDC-HS组件和给药方法之间的共同点.
- 审查的重点是如何描绘和讨论PDC-HS结果.
主要成果:
- 作者普遍同意PDC-HS结果的描述和讨论.
- 在PDC-HS的描述方法中发现了显著的差异.
- 审查发现,出版文献中缺乏标准化的程序.
结论:
- 需要更明确,更标准化的PDC-HS管理描述,以确保一致的应用.
- 未来的研究应该专注于开发一个更标准化的PDC-HS版本.
- 标准化将提高人类服务业绩效分析的可靠性和有效性.
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