"互联网+护理服务"中国的移动应用程序应用商店:功能和质量评估研究
JMIR mHealth and uHealth
|February 27, 2024
概括
在中国",互联网+护理服务"应用程序的质量通常很差,在信誉和需求方面存在显著的弱点. 开发人员必须提高应用程序功能和用户关注度,以满足中国人口老龄化的需求.
科学领域:
- 数字健康数字健康
- 医疗信息学 医疗信息学
- 移动健康服务提供者
背景情况:
- 中国人口老龄化和日益严重的健康问题推动了对护理服务的需求.
- 互联网技术促进了基于网络的护理服务,移动应用程序是主要的访问工具.
- 2019年推出的"互联网+护理服务"倡议,利用移动应用程序来提供医疗保健.
研究的目的:
- 评估"互联网+护理服务"移动应用程序的功能,服务和质量.
- 确定现有应用程序中的特定弱点.
- 为增强服务计划和应用程序开发提供建议.
主要方法:
- 在2022年12月使用库川移动应用监控平台对"互联网+护理服务"应用进行了全面搜索.
- 收集的数据包括应用程序开发商,大小,版本,下载次数,用户评分和服务提供.
- 应用程序质量由五名受过培训的研究人员使用中国版移动应用评级表 (uMARS-C) 来评估.
主要成果:
- 其中包括17个应用程序;大多数应用程序的下载数量和用户评分很高,但整体质量是平均的 (uMARS-C评分的中位数为3.88).
- 在信息质量,布局,图形,性能和易用性方面,应用程序通常表现良好.
- 在信誉 (82%的评价是公平或差) 和需求覆盖 (94%的评价是公平或差) 方面发现了显著的弱点,地理范围有限.
结论:
- "互联网+护理服务"应用程序需要扩大服务范围,多样化和结构优化.
- 应用程序的整体质量不足以达到最佳水平,需要提高可信度和满足需求.
- 开发人员,医疗专业人员和用户之间的合作对于开发有效和以用户为中心的应用程序至关重要.
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