提供避孕支持的聊天机器人:系统审查
Rhiana Mills1, Emily Rose Mangone2, Neal Lesh3
1SH24, London, United Kingdom.
Journal of medical Internet research
|February 27, 2024
概括
这次审查发现聊天机器人对改善避孕知识和行为有效性的有限和相互矛盾的证据. 需要进一步的研究来了解它们与其他技术相比的影响.
科学领域:
- 数字健康数字健康
- 生殖健康 生殖健康
- 人与计算机的交互
背景情况:
- 聊天机器人为私人和响应性的避孕信息和咨询提供了潜在的可能性.
- 他们可能会改善避孕知识,态度和行为.
研究的目的:
- 系统地审查聊天机器人的有效性证据,以改善避孕知识,态度和行为.
- 确定聊天机器人开发在避孕中的最佳实践,并评估成本效益.
主要方法:
- 从2010-2022年对同行评审和灰色文献进行系统的搜索.
- 包括的研究评估了聊天机器人对避孕信息和服务的评价.
- 因数量数据稀少而导致的定性证据的叙述综合.
主要成果:
- 确定了15个来源和16个独特的聊天机器人.
- 关于影响的证据有限且相互矛盾:对使用意图没有影响,青少年吸收的潜在增加,对增加知识或服务获取的证据不足.
- 用户参与和反是混合的;聊天机器人被认为是可以接受的和私人的,但也不方便和不亲切.
结论:
- 关于聊天机器人在改善避孕知识,态度和行为方面的有效性,存在有限且相互矛盾的证据.
- 需要进一步的研究来比较聊天机器人和替代技术,并确定改善结果的关键特性.
- 局限性包括稀缺的证据,缺乏正式评估和未定义的聊天机器人术语.
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