让患者参与反对话的挑战 医疗保健专业人员的工作场所学习
Carolin Sehlbach1, Matthijs H Bosveld2, Sjim Romme2
1School of Health Professions Education (SHE), Department of Educational Development and Research, Faculty of Health, Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands.
Medical education
|February 28, 2024
概括
患者反有助于医疗保健专业人员的学习,但必须解决权力动态和角色冲突等挑战. 需要指导和工具来进行有效的患者反对话,以改善护理.
科学领域:
- 医疗保健的专业发展
- 患者参与医疗保健中的参与.
- 定性研究方法 定性研究方法
背景情况:
- 患者反对于提高医疗保健专业人员的表现和改善护理质量至关重要.
- 医疗保健机构可能会对有效的患者-提供者反对话构成障碍.
- 通过反对话的非正式学习机会对于持续改进至关重要.
研究的目的:
- 探索患者和医疗保健提供者的观点,以使用患者反对话作为非正式学习机会.
- 了解在医疗保健机构内参与患者反对话的促进者和障碍.
主要方法:
- 使用半结构面试对12名医疗保健提供者和10名患者顾问进行定性研究.
- 采访数据的诱导性主题分析,以确定患者对工作场所学习的反的看法.
主要成果:
- 参与者认识到患者反在改善关系,专业表现和护理过程中的价值.
- 相互冲突的角色 (患者/教育者,专家/学习者) 和权力动态影响了反对话中的参与.
- 患者和专业人员都希望提供/接收反,但缺乏必要的工具和便利.
结论:
- 患者反支持基于实践的学习,但需要管理角色紧张和权力动态.
- 患者和专业人士需要支持,包括接受脆弱性和指导,以有效利用反.
- 解决权力动态和促进合作关系是利用患者反学习和改善护理的关键.
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