智能酒店的演变:对过去,现在和未来的趋势进行文献统计审查
Xiaoyan Liu1, Walton Wider2, Muhammad Ashraf Fauzi3
1International Education College, Hebei Finance University, Boading, Hebei, China.
Heliyon
|February 29, 2024
概括
这份对智能酒店研究的图书统计分析揭示了关键趋势. 它强调了可持续性和技术整合对于增强客户体验和酒店业运营效率的日益重要.
科学领域:
- 酒店酒店管理的管理.
- 信息系统信息系统信息系统
- 旅游学研究 旅游学研究
背景情况:
- 智能酒店整合了人工智能,物联网,云计算和大数据等先进技术.
- 这些技术旨在重新定义客户体验,提高运营效率.
- 这项研究分析了来自Web of Science (WoS) 数据库的613篇出版物.
研究的目的:
- 为了对智能酒店研究进行文献计量分析.
- 检查智能酒店领域的学术趋势和发展.
- 确定过去的研究集群和新兴的未来趋势.
主要方法:
- 使用共同引用和共同词分析技术进行文献计量分析.
- 从出版物数据中识别研究集群.
- 对文献进行分析,绘制智能酒店研究的演变图.
主要成果:
- 共同引用分析确定了与可持续/绿色酒店,理论整合和消费者决策相关的集群.
- 同词分析揭示了可持续旅游,客人忠诚度和可持续酒店蓝图的新兴趋势.
- 该研究绘制了智能酒店研究从基础概念到未来方向的进展.
结论:
- 智能酒店的研究越来越专注于可持续性和技术驱动的客人体验.
- 这些发现为理解技术先进和环保意识的背景下客户决策提供了理论框架.
- 为酒店经理提供关于技术和绿色战略集成的实用见解,以提高效率和忠诚度.
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