影响患者选择初级保健提供者的医生因素:新加坡的一项定性研究
Abigail Ern Jie Lee1, Sulaiha Ithinin1, Ngiap Chuan Tan1,2
1SingHealth Polyclinics, Singapore, Singapore.
PloS one
|March 1, 2024
概括
患者根据个人特征,沟通技巧和专业能力选择初级保健医生 (PCP). 建立关系和确保护理连续性是改善非传染性疾病 (NCD) 健康结果的关键.
科学领域:
- 主要护理医学 医疗保健
- 医疗保健服务研究 医疗服务研究
- 定性研究是一种定性研究.
背景情况:
- 与初级保健医生 (PCP) 持续照顾改善了非传染性疾病 (NCD) 的结果.
- 新加坡的医疗保健系统允许患者在公共和私营部门中选择PCP,风险是分散的护理.
- 在这种情况下,影响患者PCP选择的因素尚不清楚.
研究的目的:
- 探索影响新加坡初级保健中非传染性疾病患者PCP选择的个人因素.
- 了解患者在选择PCP时的决策过程.
主要方法:
- 在一家多诊所对21名非传染性疾病患者进行深入采访的定性研究.
- 有目的地抽取咨询了多诊所和全科医生 (GP) PCP 的患者的样本.
- 对面试数据进行主题内容分析,以确定医生特定的选择因素.
主要成果:
- 患者更喜欢易于接近,富有同情心的PCP,具有良好的沟通和倾听技巧.
- 专业素质,如能力和以患者为中心,受到重视.
- 人口统计学 (年龄,性别),关系和护理连续性显著影响PCP选择.
结论:
- 患者PCP选择受到个人,人际,专业和人口因素的影响.
- 医务人员应该培养这些属性,以促进患者的关系和护理的连续性.
- 优化这些方面可以提高NCD患者的治疗结果.
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