解锁类似人类对话:使用对话代理进行个性化医疗干预的自动化技术的范围审查
Ana Martins1, Ana Londral2, Isabel L Nunes3
1Value for Health CoLAB, Lisboa 1150-190, Portugal; UNIDEMI, Department of Mechanical and Industrial Engineering, Nova School of Science and Technology, Caparica 2829-516, Portugal.
交谈代理 (CA) 提供个性化医疗干预. 未来的工作应该整合情感计算和生成人工智能,以提高用户参与度和全面的最终用户描述.
科学领域:
- 数字健康数字健康
- 人与计算机的交互
- 医疗保健中的人工智能
背景情况:
- 交谈代理 (CA) 为提供个性化的健康干预提供了一种可持续的方法.
- CA的目标是通过量身定制的支持和参与来改善患者的健康结果.
研究的目的:
- 审查在医疗保健CA中实施类似人类的沟通和自动化.
- 为设计师,开发人员和科学家开发医疗保健CA的指导.
主要方法:
- 使用PRISMA指南进行的范围审查.
- 在2023年5月的科学网,PubMed,Scopus和IEEE数据库中进行了搜索.
- 包括对医疗保健中的个性化和自动化CA的研究,提取通信和自动化技术的数据.
主要成果:
- 选择了23项研究,重点关注CA的疾病自我管理和健康习惯增强.
- 人类类型的沟通方面包括系统灵活性,个性化和情感特征.
- 使用的技术:基于规则的 (7),基于检索的 (11),人工智能模型 (5),和情感计算 (6).
结论:
- 显而易见的是,对个性化医疗干预的CA越来越感兴趣.
- 目前在对话适应性和个性化功能方面存在局限性.
- 未来的研究应该探索情感计算,生成人工智能和整体用户建模,以提高参与度和安全实施.
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