患者体验 完成患者报告的结果 在健康安全网设置中,在行为健康中测量患者体验
Joanna Kramer1, Daisy Perez1,2, Denisa Ramseier1
1Department of Psychiatry, Boston Medical Center, 801 Massachusetts Avenue, Boston, Massachusetts, 02118, USA.
在安全网行为健康设置中的患者发现患者报告的结果措施 (PROM) 有助于护理. 然而,像格式化和完成时间这样的用户友好性问题需要解决,以便公平地获得基于测量的护理 (MBC).
科学领域:
- 行为健康 行为健康
- 医疗保健服务研究 医疗服务研究
- 患者体验 患者体验
背景情况:
- 基于测量的护理 (MBC) 在行为健康中未得到充分利用.
- 关于在安全网设置中患者对MBC的经验的了解有限.
- 患者报告的结果测量 (PROMs) 是MBC的关键组成部分.
研究的目的:
- 探索患者在填写纸质PROM时的体验.
- 专注于公共安全网医院内的门诊行为健康诊所.
- 确定影响PROM完成和参与的因素.
主要方法:
- 对22名参与者进行了半结构化采访.
- 采访用英语和西班牙语进行.
- 采用专题分析来解释定性数据.
主要成果:
- 参与者通常对PROMs有很好的参与.
- 对于患者和临床医生来说,PROMs被认为是有益的.
- 关于PROM的用户友好性,出现了关键主题:格式,时间承诺和个体特征 (例如注意力,识字能力).
结论:
- 在安全网设置中,患者参与PROM是可行的.
- 解决用户友好性对于有效实施至关重要.
- 关注和识字的考虑对于确保公平获得MBC至关重要.
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