探索护士对患者对护士工作场所暴力的情感反应和报告:一项混合方法研究
Scott S Christensen1, Barbara L Wilson2, Mollie R Cummins2
1College of Nursing, University of Utah, Salt Lake City, UT, USA; Department of Nursing, University of Utah Health Hospitals and Clinics, Salt Lake City, UT, USA.
International journal of nursing studies
|March 4, 2024
概括
护士对工作场所暴力的反应表明,增加的侵略性会导致更多的负面情绪,并影响报告. 了解这些因素是提高安全性和鼓励医疗机构报告的关键.
科学领域:
- 医疗保健专业安全 医疗保健专业安全
- 护理研究研究护理研究
- 工作场所攻击的心理学
背景情况:
- 职场暴力在医疗保健中很普遍,其中2型 (患者/访客导向) 暴力对护士造成伤害.
- 由于各种因素,护士往往不充分报告工作场所暴力事件,阻碍了有效的干预.
- 了解护士对侵略的看法对于解决这个问题至关重要.
研究的目的:
- 检查护士对2型工作场所暴力的反应.
- 识别护士对攻击性行为和可报道性的看法.
- 探索影响护士报告工作场所暴力事件的决定的因素.
主要方法:
- 采用了一种连续的混合方法设计.
- 开发并利用了2型工作场所暴力现实的视频片段.
- 护士 (n=282) 回应了使用描述性统计和回归模型分析的调查.
主要成果:
- 视频片段有效地模拟了工作场所的暴力,引起了护士们不断升级的负面情绪反应.
- 更高水平的侵略和伤害显著影响了护士的情绪反应.
- 影响报告的关键因素包括侵略程度,感知伤害,意图和先前暴露的频率.
结论:
- 第二类工作场所暴力导致护士严重的心理痛苦,包括抑郁,愤怒,恐惧和焦虑.
- 影响报告行为的已识别的因素可以为减轻工作场所暴力的策略提供信息.
- 促进报告和加强安全实践对于医疗保健机构至关重要.
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