意见归因提高了与人形机器人交换主观意见的动机
Takahisa Uchida1,2, Takashi Minato2,3, Hiroshi Ishiguro1,2
1Graduate School of Engineering Science, Osaka University, Osaka, Japan.
Frontiers in robotics and AI
|March 5, 2024
概括
用户愿意与机器人聊天的意愿增加,当意见是现实的归因. 机器人类型和用户兴趣也会影响非任务导向对话中的对话动机.
科学领域:
- 人与机器人的交互
- 人工智能的人工智能
- 社会机器人社会机器人社会机器人
背景情况:
- 不以任务为导向的对话,如聊天,是人机交互的日益增长的领域.
- 以前的研究表明,交换主观意见可以提高用户参与机器人对话的程度.
- 当用户认为机器人意见不切实际时,就会出现挑战,这可能会降低对话动机.
研究的目的:
- 调查影响用户愿意与机器人进行非任务导向对话的因素.
- 测试观点归因影响用户与人形机器人交换意见的动机的假设.
- 探索机器人类型和用户兴趣如何与意见归因相互作用以影响对话动机.
主要方法:
- 实验设计涉及两种类型的人形机器人 (安卓和小机器人).
- 操纵机器人呈现的主观意见,以改变意见归因.
- 根据主题兴趣和意见归因来衡量用户交流意见的动机.
主要成果:
- 用户对主题的兴趣和意见归因显著影响了对话交换的动机.
- 当用户对话题感兴趣并且没有赋予意见时,Android 增加了动机.
- 当用户不感兴趣并赋予意见时,小型机器人增加了动机.
结论:
- 意见归因是用户激励与机器人进行非任务导向对话的关键因素.
- 不同机器人类型 (安卓机器人与小型机器人) 的有效性取决于用户的兴趣和意见归因.
- 安卓显示出在非任务导向对话中增加用户参与的潜力,特别是当用户对主题感兴趣时,即使意见没有归因.
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