在即时通讯时代的工作流中断:详细分析
Cory S Pierson1, Tabassum A Kennedy1, Richard J Bruce1
1Department of Radiology, University of Wisconsin School of Medicine and Public Health, Madison, WI 53705, USA.
Clinical imaging
|March 8, 2024
概括
诊断放射学研究员经常面临来自即时通讯系统的中断,平均每班50次. 这些干扰会影响工作流程的效率,并需要在放射学实践中仔细整合技术.
科学领域:
- 放射学 放射学是指放射学
- 医疗信息学 医疗信息学
- 医疗保健操作 医疗保健操作
背景情况:
- 诊断放射学工作流程是复杂的,容易受到干扰.
- 医疗保健机构的中断可能导致医疗错误.
- 对专业放射学服务中断的影响需要进一步调查.
研究的目的:
- 量化神经放射学研究员所经历的中断频率.
- 评估部门即时通讯系统对同事工作流程的影响.
主要方法:
- 回顾部门即时通讯系统 (Webex) 的数据日志.
- 分析神经放射学研究员在工作日班次中发送和接收的信息.
- 每个班的中断计算,按月份和周日分析.
主要成果:
- 在289个班次中共交换了14424条信息.
- 神经放射学研究员平均收到了10260条信息.
- 记录了每班平均50次中断,根据月份和周日的变化.
结论:
- 神经放射学研究员通过即时通讯经历了高频率的中断.
- 这些频繁的中断,以及其他任务,可能会对工作流效率产生负面影响.
- 为了将新技术整合到诊断放射学实践中,需要进行代过程改进.
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