在COVID-19期间使用远程医疗:对提供者适应和经验的探索性研究
Dana DeHart1, Aidyn L Iachini2, Teri Browne3
1PhD, is research professor emerita, College of Social Work, University of South Carolina, 332 Hamilton College, Columbia, SC 29208, USA.
Health & social work
|March 9, 2024
概括
在COVID-19期间,医疗保健提供者迅速适应了远程医疗服务,实施了混合模型和工作流创新. 放松的法规和改善的患者参与,包括减少不出现,突出显示远程医疗.
科学领域:
- 医疗保健管理的管理
- 公共卫生政策 公共卫生政策
- 远程医学研究 远程医学研究
背景情况:
- 由于COVID-19大流行,需要快速采用和扩展远程医疗服务.
- 了解医疗保健提供者的经验对于评估远程医疗在危机和后流行病护理中的作用至关重要.
- 需要探索性研究来确定成功的适应和持续的挑战.
研究的目的:
- 从医疗保健提供者的角度检查COVID-19大流行期间加速远程医疗采用的影响.
- 识别与远程医疗相关的提供者适应,监管变化和患者参与转变.
- 为在后疫情时代持续有效利用远程医疗的战略提供信息.
主要方法:
- 质量探索性研究涉及采访14名医疗保健提供者.
- 参与者代表东南州的11个不同的服务机构.
- 专题分析被用来确定从提供者采访中得出的关键发现.
主要成果:
- 提供者制定了动态适应措施,包括混合服务模式,工作流创新,协作决策和患者教育.
- 放宽了监管和保险政策,特别是在服务报销方面.
- 随着对远程医疗的开放性增加,家庭更容易获得医疗服务,患者参与度有所改善,没有出现率下降.
结论:
- 在疫情期间,医疗保健提供者在实施远程医疗方面表现出了显著的适应能力.
- 政策变化,特别是关于报销的政策变化,促进了远程医疗的扩张.
- 远程医疗对患者的参与产生了积极的影响,这表明它对未来医疗保健的价值.
- 社会工作者需要加强培训,并在教育提供者和患者远程医疗方面发挥着至关重要的作用.
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