了解在COVID-19流行期间远程提供残疾人服务的数字技术的使用;多个案例研究设计
Jennifer Fortune1, Manjula Manikandan1, Sarah Harrington2
1School of Population Health, RCSI University of Medicine and Health Sciences, Dublin, Ireland.
BMC health services research
|March 12, 2024
概括
数字技术提供了可访问的远程残疾服务,用户的意愿和提供商的支持是关键的促进因素. 然而,平台的复杂性和设计质量构成了实施障碍.
科学领域:
- 关于残疾人的研究.
- 医疗信息学 医疗信息学
- 数字健康数字健康
背景情况:
- 远程数字技术可以提高医疗保健的效率和可访问性.
- 支持残疾人独立生活是一个关键目标.
- 随着Covid-19的流行,数字化服务的需求加速了.
研究的目的:
- 探索在Covid-19大流行期间为残疾人服务使用数字技术的经验.
- 了解残疾人,家庭和服务提供者的观点.
- 识别在实施数字残疾人服务方面的促进者和障碍.
主要方法:
- 多个案例研究设计与有目的的抽样.
- 与40名服务用户和提供商进行了半结构化访谈.
- 基于实施研究综合框架 (CFIR) 的分析.
主要成果:
- 数字技术对远程残疾服务的积极接受.
- 益处包括减少旅行,增加同行支持和更多的选择.
- 促进者:紧迫性,用户的意愿,坚持,提供者的努力. 障碍:平台的复杂性,设计不佳,对面服务的优先考虑.
结论:
- 调查结果可以指导服务提供商利用促进者成功实施在线残疾服务.
- 解决已识别的障碍对于有效的数字服务提供至关重要.
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