描述对话代理人作为卫生专业人员:一个范围审查
A Luke MacNeill1,2, Lillian MacNeill1,2, Sungmin Yi1,3
1Centre for Research in Integrated Care, University of New Brunswick, Saint John, NB, Canada.
JBI evidence synthesis
|March 14, 2024
概括
谈话代理人很少被描绘成医疗保健机构的卫生专业人员. 需要进一步的研究来理解这些AI描述的伦理含义.
科学领域:
- 人与计算机的交互
- 数字健康数字健康
- 医疗保健中的人工智能
背景情况:
- 会话代理 (CA) 在医疗保健中越来越多地使用.
- 对于用户和开发人员来说,了解CA如何被描述为卫生专业人员至关重要.
- 本研究研究了医疗保健CA中专业特征的描绘和流行情况.
研究的目的:
- 对谈话代理人作为卫生专业人员的描绘进行范围审查.
- 确定和量化医疗保健CA的专业特征.
- 确定这些特征在患者和健康寻求者中CA的流行率.
主要方法:
- 根据JBI指导方针进行范围审查方法.
- 从2021年6月到2022年1月,搜索了多个数据库 (PubMed,Embase,CINAHL,Scopus,科学网,ACM,IEEE) 进行了搜索.
- 提取了关于报告和CA特征的数据,专注于专业属性;使用描述性统计数据进行总结.
主要成果:
- 在41份报告中确定了38个与健康相关的CA.
- 只有15.8%的CA表现出专业特征.
- 专业外观 (10.5%) 和角色 (10.5%) 比头 (2.6%) 更常见;体现CA更有可能具有专业特征.
结论:
- 描述CA作为卫生专业人员并不常见,但存在.
- 围绕这些描绘的伦理和法律考虑需要进一步讨论.
- 未来的研究应该调查对这些AI描绘在医疗保健中的影响和用户态度.
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