一个随机临床试验:纸张与电子提供商反的患者满意度
Samantha Lee Margulies1, Adele Bernard2, Anna M Leone3
1From the Department of Obstetrics and Gynecology - Urogynecology and Reconstructive Surgery, University of North Carolina Chapel Hill.
Urogynecology (Philadelphia, Pa.)
|March 14, 2024
概括
患者对医疗保健提供者的纸质和电子评估表示同样的满意度. 及时性各不相同,电子方法需要更长的时间,但整体患者反在不同人群中是可行的.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 患者体验 患者体验
- 医疗信息学 医疗信息学
背景情况:
- 有限的数据存在,比较患者对纸质与电子评估的满意度.
- 了解患者的偏好和人口统计数据对于优化反收集方法至关重要.
研究的目的:
- 为了比较患者对纸质与医疗保健提供者的电子评估的满意度.
- 评估年龄,教育和社会经济地位对技术舒适性,评估偏好和完成时间的影响.
主要方法:
- 一个单一中心的随机试验比较了纸质和电子患者评估.
- 参与者完成了临床后访问评估.
- 记录了人口统计数据和技术使用情况.
主要成果:
- 在纸质和电子评估之间没有发现轻松或满意度的显著差异 (分别P = 0.99和P = 0.76).
- 电子评估的完成时间更长 (4.5分钟比3.4分钟,P<0.001).
- 年龄较大的参与者和受教育程度较低的参与者报告说,他们对技术和互联网使用的舒适度较低.
结论:
- 无论形式 (纸质或电子) 或人口因素,患者对医疗保健提供者评估的满意度都很高.
- 通过多种方式收集患者反是可行的,并且在不同患者群体中有效.
- 虽然电子评估可能需要更长的时间,但这两种方法的满意度和完成容易度相似.
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