在兽医咨询中测量以关系为中心的沟通工具的初步评估 (适应VR-COPE)
Michael McDermott1, Malcolm Cobb2, Iain Robbé3
1Circa Healthcare.
MedEdPublish (2016)
|March 15, 2024
概括
一个适应的维罗纳以患者为中心的沟通评价 (VR-COPE) 尺度显示出在兽医中测量以关系为中心的沟通的前景. 这种工具可以评估沟通技巧,并揭示客户与兽医互动的独特方面.
科学领域:
- 兽医传播 兽医传播
- 医学社会学 医学社会学
- 心理学 心理学 心理学
背景情况:
- 以关系为中心的沟通是兽医实践的一个关键目标.
- 测量通信的现有工具可能无法完全捕捉兽医特定的细微差别.
- 维罗纳以患者为中心的沟通评估 (VR-COPE) 尺度,为人类医学开发,提供了一个潜在的框架.
研究的目的:
- 评估适应的VR-COPE尺度是否适合在兽医咨询中测量以关系为中心的沟通.
- 评估尺度能够捕捉兽医互动中的内容,过程和结构技能的能力.
- 探索是否适应VR-COPE可以识别兽医环境中关系中心的独特方面.
主要方法:
- 对兽医通信的VR-COPE尺度进行调整.
- 在英国和美国进行55次兽医咨询的录像和分析.
- 使用调整后的VR-COPE尺度对商进行定量评分.
主要成果:
- 在所有咨询中,VR-COPE总得分的中位数为76.00 (共100分).
- 获得最高分的域名是咨询的"结构化".
- 最低得分的领域是"客户担忧"",心理影响"和"同情心".
结论:
- 经过调整的VR-COPE尺度显示了在兽医中评估以关系为中心的沟通工具的潜力.
- 该尺度可能有助于确定特定的沟通技巧和在兽医实践中需要改进的领域.
- 需要进一步的研究来充分验证VR-COPE尺度在兽医沟通中的作用和贡献.
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