在多团队系统中研究团队间冲突过程的发展机制 - - 基于协作研发环境的探索性分析
Nan Niu1, Haozhe Shi1, Hongfei Lv1
1School of Management, Hebei University, Baoding, People's Republic of China.
Psychology research and behavior management
|March 18, 2024
概括
这项研究模拟了多团队系统中的团队间冲突进展,确定了关键驱动因素和管理因素. 了解这些动态可以增强冲突解决和团队协作,以确保系统的成功.
科学领域:
- 组织行为 组织行为
- 冲突管理研究 冲突管理研究
- 系统理论 系统理论
背景情况:
- 团队间冲突是多团队系统中一个复杂的现象.
- 了解冲突的发展过程对于有效管理至关重要.
- 现有的研究往往缺乏关于冲突演变的全面框架.
研究的目的:
- 在多团队系统中分析团队间冲突进展的关键决定因素和机制.
- 解释团队间冲突过程的发展框架.
- 为理解和管理冲突动态提供一个模型.
主要方法:
- 定性数据转化为定量数据,以辨别概念间的关系.
- 利用解释性结构模型来分析冲突过程.
- 专注于顺序的进展:冲突延迟,感知,管理,结果和反.
主要成果:
- 确定了关键的冲突来源:团队目标识别,角色多重性,关系和能力.
- 冲突管理中的重要因素包括冲突类型,关系,能力,异质性,归属性和系统目标.
- 团队间的沟通,边界管理者,异质性和交互式记忆影响冲突管理的有效性.
结论:
- 在团队中开发了冲突发展过程的层次模型.
- 该模型有助于理解冲突动态,并制定有效的管理策略.
- 增强团队间的协作,并有助于实现多团队系统目标.
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