医生和患者对数字代理商咨询的期望:医生和患者之间的采访研究
Andri Färber1,2, Christiane Schwabe2, Philipp H Stalder1
1ZHAW School of Management and Law, Zurich University of Applied Sciences, Winterthur, Switzerland.
JMIR human factors
|March 18, 2024
概括
数字代理显示出增强患者咨询和健康素养的潜力,但需要精心设计. 患者和医生对人工智能支持持开放态度,尽管对所有三种经过测试的药物存在保留.
科学领域:
- 数字健康数字健康
- 医疗保健中的人工智能
- 人与计算机的交互
背景情况:
- 医生面临的行政负担,限制了患者的咨询时间.
- 减少咨询时间对健康素养,共享决策和治疗坚持产生负面影响.
研究的目的:
- 探索生成人工智能 (AI) 数字代理的潜力,以改善患者咨询,治疗坚持和健康素养.
- 收集患者和医生对三种不同的AI数字代理原型的意见:一个沉默的数字专家,一个沟通的数字专家和一个数字伴侣 (DC).
主要方法:
- 与来自不同背景的25名患者和22名医生进行了深入采访.
- 采访成绩单使用MaxQDA软件的演编码进行了分析.
- 数据被总结,聚类和解释,以确定关键主题和要求.
主要成果:
- 患者和医生的反被分为三个咨询阶段:在咨询期间 (沉默/沟通专家),移交给DC,以及咨询后支持 (DCs).
- 患者和医生团体都对数字支持表示开放,但也对所有三种测试的AI代理表达了保留.
- 关于人工智能代理人在患者护理过程中的整合和功能,出现了关键主题.
结论:
- 确定了设计有效的数字代理来支持咨询,治疗坚持和健康素养的九个基本要求.
- 研究结果强调了在开发医疗保健机构的人工智能工具时,需要以用户为中心的设计原则.
- 这项研究强调了人工智能的潜力,以解决当前患者与医生互动的局限性,并改善健康结果.
更多相关视频
相关概念视频
01:31Confirmation Biases
5.5K
The confirmation bias is the tendency to focus on information that confirms our existing beliefs and ignore information that is inconsistent with our expectations. For example, if you think that your professor is not very nice, you notice all of the instances of rude behavior exhibited by the professor while ignoring the countless pleasant interactions he is involved in on a daily basis. Have you ever fallen prey to the confirmation bias, either as the source or target of such bias?
5.5K
01:19Contact-dependent Signaling
44.6K
Contact-dependent signaling, as the name suggests, requires that communicating cells be in direct contact with each other. This is achieved either through receptor-ligand interactions or by specialized cytoplasmic channels that allow the flow of small molecules between cells. In animal cells, channels called gap junctions facilitate contact-dependent signaling in certain tissues, whereas, plasmodesmata perform a similar function in plants.
Gap Junctions
In animal cells, gap junctions are formed...
Gap Junctions
In animal cells, gap junctions are formed...
44.6K
01:18Guidelines and Strategies for Safe Computer Charting
803
The guidelines and strategies provided by the American Nurses Association (ANA) and the Canadian Nurses Association (CNA) offer essential principles for ensuring safe and secure computer charting systems in healthcare settings. Let's break down each recommendation:
Maintain Confidentiality and Security:
Maintain Confidentiality and Security:
803
01:15Expected Value
3.9K
The expected value is known as the "long-term" average or mean. This means that over the long term of experimenting over and over, you would expect this average. The expected average is represented by the symbol μ. It is calculated as follows:
3.9K
01:14SBAR II: Application of SBAR
4.4K
SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
4.4K
01:30Current Trends in Nursing II
1.2K
Trends in nursing are multifactorial and associated with changes in society, within the nursing profession, and in other professions. Notably, telehealth and remote nursing contribute to successful healthcare delivery for numerous patients and help reduce stress for nurses due to nursing shortages. Nurses can reach patients, monitor their conditions, and interact with them using computers, audio, visual accessories, and telephones—for example, remote patient monitoring systems. Likewise,...
1.2K