在使用异步通信方法时,阅读室中断的破坏性较小
Joseph H Yacoub1, Daniel A Weitz2, Thomas P Stirrat2
1Department of Radiology, MedStar Georgetown University Hospital, 3800 Reservoir Rd NW, Washington, DC, USA. joeyacoub@gmail.com.
Journal of imaging informatics in medicine
|March 20, 2024
概括
放射科医生从异步通信方法中断,如微软Teams,比电话或面对面的干扰更少. 这些较新的方法在放射病例中较少发生,并且较短,改善了工作流程.
科学领域:
- 放射学 放射学是一门学科.
- 医疗信息学 医疗信息学
- 医疗保健操作 医疗保健操作
背景情况:
- 放射科医生的中断频繁且具有破坏性,通常发生在诊断图像解释过程中.
- 之前的研究表明,同步的沟通 (电话,面对面) 导致了显著的脱离.
- 异步通信工具在医疗保健环境中越来越多.
研究的目的:
- 研究随着异步通信的兴起,放射学中断的变化性质.
- 为了测试异步中断比同步中断更少破坏性的假设.
- 为了比较不同通信方法中断的时间,严重程度和持续时间.
主要方法:
- 一项观察性研究涉及对30名放射科医生 (临床医生,住院医生,研究员) 在三个阅读室的直接观察.
- 关于中断频率,时间,严重程度,方法 (团队,电话,面对面,其他) 和持续时间的文件.
- 在标准工作日时间内在约90分钟的会议中收集的数据.
主要成果:
- 总共记录了225次中断,平均每小时5.2次.
- 与电话 (2 分 48 秒, 97.9% 的案件) 和亲自 (2 分 12 秒, 82% 的案件) 的中断相比,异步中断 (微软团队) 较短 (1 分 12 秒),并且在案件中发生的可能性较小 (60.5%).
- 观察到对中断的异步通信方法的显著转变.
结论:
- 异步通信工具代表了放射学中断的新发展,与以前的文献不同.
- 通过异步方法的中断显然更短,不太可能破坏正在进行的案例解释.
- 在放射学实践中促进异步通信可能会减轻工作流程中断,提高效率.
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