在高需求的工作环境中实现成功的变革:在医疗保健机构的案例研究
Emma Clarke1, Katharina Näswall1, Jennifer Wong1
1University of Canterbury, Christchurch, New Zealand.
Journal of health organization and management
|March 20, 2024
概括
通过组织变革支持员工,特别是在医疗保健方面,至关重要. 支持团队,包容性领导力和心理安全在工作场所过渡期间缓冲压力.
科学领域:
- 组织心理学 组织心理学
- 医疗保健管理的管理
- 变更管理 变更管理
背景情况:
- 组织的变化,特别是工作场所的搬迁,可能会引起员工的压力和焦虑.
- 在过渡期间,支持员工福祉至关重要,特别是在医疗保健等高需求部门.
研究的目的:
- 在医疗保健中,检查在破坏性工作场所搬迁期间的员工福利.
- 在高压环境中识别促进成功变革的因素.
主要方法:
- 采用了一个案例研究方法.
- 20名员工在搬迁前和11名员工搬迁后接受了采访.
- 专题分析用于分析定性数据.
主要成果:
- 一个支持性的团队环境对幸福感产生了积极的影响.
- 包容性领导是成功变革的关键因素.
- 在组织变革期间,心理安全缓冲了负面结果.
结论:
- 调查结果强调了在医疗机构搬迁期间支持员工福祉的关键资源.
- 这项研究有助于理解高压医疗保健环境中的成功变革管理.
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