探索使用说服力系统设计原则来增强药物事件报告和学习系统:范围审查和说服力设计评估
Kiemute Oyibo1, Paola A Gonzalez2, Sarah Ejaz1
1Department of Electrical Engineering and Computer Science, Lassonde Research Centre, York University, North York, ON, Canada.
药物事件报告和学习系统 (MIRLS) 面临障碍,但结合有说服力的设计可以激励药剂师报告事件,提高社区药房的患者安全.
科学领域:
- 医疗信息学 医疗信息学
- 患者安全 患者安全
- 药房实践 在药房实践中
背景情况:
- 药物事件 (MIs) 有严重的后果,需要有效的报告系统.
- 药物事件报告和学习系统 (MIRLS) 旨在提高社区药房的安全性,但面临报告障碍.
- 了解这些障碍对于提高MI报告和患者安全至关重要.
研究的目的:
- 调查药物事件造成的伤害.
- 在MIRLS报告中识别技术障碍.
- 探索有说服力的设计策略,以增加MIRLS报告.
主要方法:
- 对药物错误,患者伤害和报告障碍进行了两次范围审查.
- 使用说服力系统设计 (PSD) 分类学分析了加拿大MIRLS.
- 根据主要任务,对话,社会和信誉支持来评估系统的说服力.
主要成果:
- 显著或严重的伤害和死亡是药物事件的频繁结果.
- 代设计可以提高MIRLS的可用性,但数据安全性和验证仍然是挑战.
- 虽然一些PSD策略是有效的,但像合作这样的其他策略不太受欢迎; 额外的策略可以增强说服力.
结论:
- 具有说服力特征的MIRLS可以激励药剂师报告事件,提高安全性.
- 强调MI报告的价值和增强系统设计可以增加药剂师的参与.
- 具有说服力的设计准则可以帮助开发人员和管理人员创建更有效的MIRLS.
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