倾向于信任塑造了可信的人类和机器人合作伙伴之间的舒适接触的感知
Irene Valori1,2, Yichen Fan3,4, Merel M Jung5
1Chair of Acoustics and Haptics, Technische Universität Dresden, Dresden, Germany. irene.valori@tu-dresden.de.
Scientific reports
|March 22, 2024
概括
在人类互动中,触摸和信任是密不可分的. 这项研究探讨了脆弱性和互惠性如何影响对人类和伴侣机器人的信任,揭示了社会技术的独特信任系统.
科学领域:
- 心理学 心理学 心理学
- 人与机器人的交互
- 社会机器人社会机器人社会机器人
背景情况:
- 亲社会行为,就像安慰性触摸一样,是人类联系的基础,并依赖于相互信任.
- 信任,脆弱和互惠的交互动态塑造了人们在社会背景下对触摸的看法.
研究的目的:
- 调查脆弱性和互惠在信任和触摸感知中的作用.
- 检查这些原则是否适用于人机交互,特别是与伴侣机器人的交互.
主要方法:
- 152名参与者评估了描绘人类-人类和人类-机器人舒适触摸场景的漫画.
- 评估了可信度,交互现实性,触摸适当性,愉快性和情感状态.
- 在脆弱和安慰能力中对安慰和安慰的角色进行了评估.
主要成果:
- 人类的可信度保持一致,无论是安慰还是脆弱;接触互惠减轻了悲伤.
- 虽然人类和机器人的触摸感知有所不同,但倾向于信任技术的倾向缩小了差距.
- 对于人与人之间的互动和社会技术而言,已经确定了不同的信任系统.
结论:
- 信任是有意义的身体接触在人类和人机交互的先决条件.
- 了解信任系统对于设计有效和可接受的社交机器人至关重要.
- 触摸的互惠性在情绪调节和社会纽带方面发挥着重要作用.
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