影响老年人接受语音助理的因素
Xiancai Cao1,2,3, Hao Zhang2, Bolin Zhou4
1Key Research Base of Humanities and Social Sciences of the Ministry of Education, Academy of Psychology and Behavior, Tianjin Normal University, Tianjin, China.
Frontiers in psychology
|March 22, 2024
概括
年龄较大的成年人.
科学领域:
- 老年学是一门学科.
- 人与计算机的交互
- 技术的接受技术的接受
背景情况:
- 语音助理 (VA) 对老年人的生活质量有潜在的好处.
- 然而,在这个人口群体中,它们的接受度和好处可能有限.
研究的目的:
- 开发一个全面的模型,解释老年人对语音助理的接受程度.
- 确定影响VA采用这一群体的关键产品和个人特征.
主要方法:
- 使用半结构面试 (研究1) 和问卷 (研究2).
- 开发并测试了一个整合产品和影响行为意图的个人因素的模型.
主要成果:
- 感知到的有用性和享受显著影响了行为意图.
- 技术的自我效能和对变革的抵抗是关键的个人预测因素.
- 感知到的易用性和信任没有直接影响行为意图.
结论:
- 技术的自我效能和对变化的抵抗是老年人接受VA的关键因素.
- 开发的模型为为老年人设计以用户为中心的VA提供了洞察力.
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