技术,数据,人员和合作伙伴关系在医疗补助管理护理中解决未满足的社会需求
Rachel Hogg-Graham1, Allison M Scott2, Emily R Clear3
1Department of Health Management and Policy, College of Public Health, University of Kentucky, 111 Washington Ave, 107B, Lexington, KY, USA. Rachel.hogg@uky.edu.
医疗补助管理护理组织 (MCO) 和社区组织 (CBO) 在使用数据和技术来满足社会需求方面面临挑战. 更强大的伙伴关系和关系对于有效地将入学者与社区资源联系起来至关重要.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 健康的社会决定因素
- 医疗信息学 医疗信息学
背景情况:
- 未满足的社会需求与不利的健康结果和健康不平等有关.
- 医疗补助管理护理组织 (MCOs) 越来越多地选社会需求,并将入学者与社区组织 (CBOs) 联系起来.
- 卫生和社会服务的有效整合依赖于查,推技术和数据共享,但仍面临运营障碍.
研究的目的:
- 检查MCO-CBO伙伴关系中关于数据和技术使用的跨部门观点,以解决社会需求.
- 确定MCO和CBO之间数据共享和技术接口的操作化中的促进者和障碍者.
主要方法:
- 46个深度访谈的定性描述性分析.
- 参与者包括来自肯塔基州所有六个MCO和20个CBO领导人的代表.
- 有针对性的抽样确保了多样化的跨部门代表性.
主要成果:
- 多国机关和中央机关表现出不同的数据需求,激励和估值.
- 关键的数据使用主题包括选,案例管理,计划评估和组织间合作.
- 关于数据隐私,所有权和技术接口的紧张和不一致存在,尽管有共同的使命.
结论:
- 数据和技术本身不足以解决解决社会需求的挑战.
- 人际关系和跨部门的合作对于将入学者与社区资源联系起来至关重要.
- 加强MCO-CBO伙伴关系对于改善健康和社会结果至关重要.
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