基于技术接受模型的老年消费者的智能家居使用意向研究
Chengmin Zhou1,2, Yawen Qian1,2, Jake Kaner3
1College of Furnishings and Industrial Design, Nanjing Forestry University, Nanjing, Jiangsu, China.
PloS one
|March 27, 2024
概括
老年人采用智能家居受到感知到的实用性和易用性的影响. 代际支持,价值和风险也在他们使用智能家居技术的意图中发挥着关键作用.
科学领域:
- 老年学和人与计算机的交互
- 智能家居技术的采用 技术的采用
- 技术社会学技术的社会学.
背景情况:
- 智能家居设备为提高老年人的生活质量和独立性提供了巨大的潜力.
- 关于中国老年人对智能家居的接受程度的研究还处于起步阶段,需要进一步深入研究.
- 了解用户接受对于成功将智能家居技术融入老年人的生活至关重要.
研究的目的:
- 调查影响中国老年人接受和使用智能家居服务意向的因素.
- 将技术接受模型 (TAM) 扩展为老年用户的相关变量.
- 为老年人开发以用户为中心的智能家居解决方案提供见解.
主要方法:
- 采用了扩展的技术接受模型 (TAM),包括感知到的有用性,感知到的易用性,使用意图,代际技术支持,感知到的价值和感知到的风险.
- 向有先前智能家居经验的老年人 (≥60岁) 进行了236份问卷调查.
- 使用结构方程建模 (SEM) 和因子分析来分析数据并验证拟议的模型.
主要成果:
- 感知到的实用性和感知到的易用性积极影响老年人使用智能家居的意图.
- 感知到的易用性对智能家居技术的感知有用性产生了积极的影响.
- 代际技术支持,感知价值和感知风险显著影响感知的有用性和易用性.
结论:
- 调查结果强调了老年人对智能家居采用感知的有用性和易用性的重要性.
- 结果为中国和其他面临类似人口变化的地区提供了有价值的见解.
- 建议包括增加政策支持,以用户为中心的设计,并解决老年用户的物质和精神需求.
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