药剂师在初级保健团队中管理高血压患者时面临的沟通障碍:一项定性研究
Reuben Tan1, Ariffin Kawaja2, Swee Phaik Ooi2
1Yong Loo Lin School of Medicine, National University of Singapore, Singapore, Singapore.
BMC primary care
|March 28, 2024
概括
药剂师在管理高血压时面临与患者和医生沟通障碍. 这些挑战阻碍了患者对治疗计划的理解和遵守,需要加强专业间的合作.
科学领域:
- 药房实践 在药房实践中
- 主要护理是指初级护理.
- 卫生沟通健康沟通
背景情况:
- 初级保健药剂师在慢性疾病管理中发挥着至关重要的作用.
- 新出现的沟通障碍会影响药剂师与患者以及专业间的互动.
- 本研究侧重于初级保健机构的高血压管理.
研究的目的:
- 探索药剂师在管理高血压患者时遇到的沟通障碍.
- 在初级保健团队中识别沟通挑战.
主要方法:
- 定性研究涉及采访12名初级保健药剂师.
- 在五个政府初级保健诊所进行的采访.
- 对转录的音频录制的采访进行主题分析.
主要成果:
- 在药剂师-患者,药剂师-医生和医生-患者层面存在沟通障碍.
- 药剂师-病人障碍包括语言,残疾,品牌变更和视频咨询问题.
- 药剂师-医生障碍涉及EMR访问,医生文档和电话有效性.
- 医生与患者之间的障碍,如语言和不合规性讨论,会影响药剂师.
结论:
- 药剂师的高血压管理受到多方利益相关者的沟通障碍的影响.
- 这些障碍妨碍了患者的理解和遵守管理计划.
- 需要采取促进专业间关系和沟通的干预措施.
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