考虑倦怠和福祉:紧急医疗住宿人员班次安排平台和质量改进项目的满意度见解
Jamaji C Nwanaji-Enwerem1,2, Tori F Ehrhardt1, Brittney Gordon1
1Department of Emergency Medicine, Emory University School of Medicine, Atlanta, GA 30322, USA.
Healthcare (Basel, Switzerland)
|March 28, 2024
概括
紧急医疗 (EM) 住院计划需要更好的班次安排软件来减少倦怠. 目前的软件显示有改进的余地,手动调度带来了最低的满意度.
科学领域:
- 医学教育 医学教育
- 医疗信息学 医疗信息学
- 紧急医疗 紧急医疗
背景情况:
- 居住计划中的行政负担有助于燃烧.
- 有效的班次安排对于居民的福祉和计划效率至关重要.
- 现有的紧急医疗 (EM) 住院班次安排实践需要评估.
研究的目的:
- 评估当前在美国EM居住计划中手动与基于软件的班次安排实践.
- 评估安排者和居民对不同安排方法的满意度.
- 确定在EM居住计划软件中需要改进的领域.
主要方法:
- 一个在线,横截面,方便抽样试点调查分发给美国的EM居住计划.
- 收集了有关安排实践,软件使用和满意度水平的数据.
- 调查响应率为8% (19/253计划),来自美国所有地区的代表.
主要成果:
- 两个程序 (11%) 使用手动调度;ShiftAdmin是最常见的软件 (53%).
- 手动调度报告了最低的满意度得分,尽管在统计学上并不显著.
- 只有30名居民的项目报告了最高的满意度.
结论:
- 需要改进目前基于软件的EM住宿班次安排技术.
- 人工智能可能为减少行政需求和提高调度满意度提供解决方案.
- 优化调度软件可以减轻居民的倦怠,并改善整体项目管理.
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