在线TCM社区用户的健康信息需求和反
Lei Nie1, Jiayi Xu2, Ruojia Wang3
1Country and Area Studies Academy, Beijing Foreign Studies University, Beijing, China.
PloS one
|March 29, 2024
概括
了解在线传统中医 (TCM) 社区的用户需求是关键. 提供详细信息显著改善了反,增强了TCM信息服务.
科学领域:
- 整合和补充医学是整合和补充医学.
- 医疗信息学 医疗信息学
- 社会科学 社会科学 社会科学
背景情况:
- 在线社区对于传统中医 (TCM) 信息交换至关重要.
- 提高这些平台上的信息服务质量对于用户参与和知识传播至关重要.
研究的目的:
- 调查在线TCM社区中用户的信息需求.
- 分析用户提供的反类型.
- 探索用户信息需求与他们收到的反之间的关系.
主要方法:
- 使用定性内容分析来确定用户需求的特征.
- 使用后勤回归分析来检查需求特征对反有效性的影响.
主要成果:
- 确定了五个主要信息需求:疾病咨询,健康保护,专业讨论,知识共享和经验描述.
- 用户分享了与中医相关的信息,包括舌头图像和"四种诊断"方法.
- 78.8%的帖子获得了有效的反,常见类型包括答案,讨论,询问和情感支持.
- 提供信息的数量和多样性与收到有效反有正相关.
结论:
- 用户在在线TCM社区中表达了各种信息需求.
- 有效的反机制存在,但可以增强.
- 建议鼓励用户以各种格式提供全面信息,以改善在线TCM平台上的互动和服务质量.
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