评估用于避孕咨询的虚拟访问:使用以人为本的避孕咨询 (PCCC) 规模的探索性研究,这是一个患者报告的结果衡量标准
Alexandra E Monaco1, Carolyn L Westhoff2
1Department of Obstetrics and Gynecology, University of Florida, Gainesville, FL, USA.
Contraception
|March 29, 2024
概括
患者报告的虚拟避孕咨询质量很高,68%的女性报告了优秀的护理. 然而,根据实践类型,沟通方法和语言观察到差异.
科学领域:
- 生殖健康 生殖健康
- 远程医疗远程医疗
- 患者体验 患者体验
背景情况:
- 虚拟避孕咨询越来越多地被使用.
- 评估患者报告的护理质量对于改善服务至关重要.
研究的目的:
- 评估患者报告的虚拟避孕咨询质量,使用以人为中心的避孕咨询 (PCCC) 规模.
- 确定不同患者子组在护理质量方面的潜在差异.
主要方法:
- 一项匿名的基于网络的调查对18-45岁的女性患者进行,她们接受了虚拟避孕咨询.
- 从2021年12月到2022年5月,从与哥伦比亚大学/纽约长老会医院关联的两个计划生育办公室收集了数据.
- 使用以人为中心的避孕咨询 (PCCC) 的四项尺度来衡量患者报告的质量.
主要成果:
- 196名患者有反应,其中133名 (68%) 获得最高的PCCC得分.
- 较高的PCCC最高分数与基于教师的与基于社区的实践相关 (62%对38%,p=0.02).
- 视频咨询 (84%) 和英语 (86%) 分别比电话 (16%,p=0.01) 和西班牙语 (14%,p=0.02) 获得更高的分数.
结论:
- 患者在虚拟访问期间对避孕咨询质量的看法通常很高.
- 在实践类型,沟通方式和语言之间注意到患者体验的差异.
- 需要进一步的研究来探索这些差异及其对避孕护理的影响.
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