在以团队为基础的初级保健中,领导风格的影响 - - 员工满意度和动机
Sara Bhatti1, Stephanie Bale2, Sehar Gul3
1Alliance for Healthier Communities, Toronto, Canada sara.bhatti@allianceon.org.
BJGP open
|April 2, 2024
概括
在初级保健中有效的领导力需要透明的沟通,协作决策和员工的赞赏,以提高动机和护理质量. 这些要素对于团队医疗成功至关重要.
科学领域:
- 医疗保健管理的管理
- 组织心理学 组织心理学
- 主要护理领导能力 领导能力
背景情况:
- 领导力显著影响初级保健机构的护理质量.
- 医疗保健的人力资源危机需要投资于以团队为基础的护理模式.
- 领导者可能缺乏在以团队为基础的环境中的经验.
研究的目的:
- 在以团队为基础的初级保健中,确定培养员工满意度,动机和护理服务的领导特征,风格和行为.
- 了解领导力对社区卫生中心工作人员和患者结果的影响.
主要方法:
- 质量研究涉及来自加拿大安大略省六个社区卫生中心的16名工作人员.
- 对定性访谈进行了主题分析.
- 基于转型型领导理论的框架指导了分析.
主要成果:
- 出现了三个关键主题:透明的沟通,协作决策的机会,以及员工的认可/赞赏.
- 这些因素显著影响了员工的动机,士气,护理服务和客户的结果.
- 领导者必须确保所有团队成员都感到知情,被倾听和被重视.
结论:
- 特定的领导风格在以团队为基础的初级保健中提高了员工的满意度,动机和士气.
- 这些领导方法对护理的质量和提供有积极的影响.
- 需要进一步研究领导力在多元化,多学科,以团队为基础的环境中的作用.
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