发展一个省级患者和家庭参与网络,以优化脏护理
Helen Hoi-Lun Chiu1, Brenda Ken San Lee1, Laura Lee Bennett1
1BC Renal, Vancouver, British Columbia, Canada.
Healthcare management forum
|April 3, 2024
概括
澳大利亚皇家医院脏开发了一个患者和家庭参与框架,以改善脏护理. 一项调查显示95%的满意度,表明在医疗保健中成功的合作和文化变化.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 患者参与 患者参与
- 医疗保健管理的管理
背景情况:
- 有效的患者和家庭参与对于医疗保健系统的响应能力和改善患者结果至关重要.
- 卫生领导人有有限的实际资源来实施有目的的患者参与策略.
- 省级脏护理网络BC Renal认识到,需要对患者和家庭参与采取结构化的方法.
研究的目的:
- 描述开发,运营和实施一个框架,以便在BC Renal.有意义的患者和家庭参与.
- 概述用于扩大和维持全网络患者参与计划的策略.
- 报告患者参与框架的进展和影响.
主要方法:
- 成立一个咨询委员会,由患者伙伴和卫生代表组成,以指导参与工作.
- 开发和传播用于患者和家庭参与的实用资源.
- 网络范围内的参与框架的实施和评估.
- 进行调查以评估对就业机会的满意度.
主要成果:
- 2022年的一项调查显示,满意度很高,95%的受访者报告了与参与机会的积极经验.
- 叙事反强调了网络成员之间采用实用的协作方法.
- 文化变化的证据和运营和战略活动的调整,以促进患者参与护理.
结论:
- 实施的框架已经成功地在BC Renal.中实现了有意义的患者和家庭参与.
- 该倡议展示了一种可扩展的模型,用于加强患者和家庭参与省级医疗保健网络.
- 卫生领导人和患者合作伙伴之间的持续合作正在推动参与脏护理的文化.
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