虚拟员工培训,以支持在护理环境中对未经治疗的听力损失的老年人的沟通
Journal of gerontological nursing
|April 3, 2024
概括
对与年龄相关的听力损失的员工培训改善了老年人的沟通. 使用放大器的虚拟训练显示出积极的结果,尽管一致的使用需要进一步的策略.
科学领域:
- 老年学是指老年学的学科.
- 听力学 听力学是指听力学.
- 医疗保健工作人员培训
背景情况:
- 与年龄相关的听力损失在老年人中很普遍,影响沟通.
- 戴口罩加剧了听力损失的人的沟通困难.
- 在老年护理环境中,有效的沟通策略至关重要.
研究的目的:
- 开发和评估一个专注于与年龄有关的听力损失的虚拟员工培训计划.
- 提高老年人护理组织工作人员的沟通技巧.
- 评估培训对员工知识和老年人互动的影响.
主要方法:
- 准实验性研究设计,使用前后问卷.
- 虚拟培训包括模拟听力损失和耳机放大器.
- 六个月的培训后对放大器使用和通信结果进行定性数据收集.
主要成果:
- 员工在培训后表现出对听力损失和沟通知识的提高.
- 一些老年人经历了语音理解和交互质量的改善.
- 放大器使用的障碍包括员工忘记和老年人拒绝.
结论:
- 虚拟培训可以有效地提高员工的知识和沟通实践.
- 持续实施需要专注的员工冠军和持续的培训.
- 未来的培训应侧重于一致采用沟通辅助工具和策略.
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