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临床药房医院住院环境的关键绩效指标:系统性审查
Lucas Magedanz1, Hiolanda Lêdo Silva1, Dayani Galato1
1Postgraduate Program in Health Sciences and Technologies, University of Brasília, Brasília, DF, Brazil.
医院临床药房服务 (CPS) 的关键绩效指标 (KPIs) 大多是缺乏证据和验证的过程措施. 这些关键关键指标需要改进,以更好地评估医疗保健机构的质量.
科学领域:
- 医疗保健质量评估 医疗保健质量评估
- 临床药房服务 临床药房服务
- 性能测量 性能测量 性能测量 性能测量 性能测量
背景情况:
- 关键绩效指标 (KPI) 对于监测医疗服务质量至关重要.
- 目前对临床药房服务 (CPS) 的指导方针缺乏具体的关键关键指标.
研究的目的:
- 系统地评估研究的方法质量,开发住院医疗保健医师的关键关键指标.
- 确定CPS现有关键产品指标的特点和局限性.
主要方法:
- 进行了对研究的系统审查,以开发住院患者CPS的关键关键指标.
- 搜索包括Web of Science,Scopus和PubMed,并通过引用和灰色文献搜索进行补充.
- 通过研究和评估 (AIRE) 评估指标的工具评估了方法质量.
主要成果:
- 13项研究产生了225个关键关键指标;只有5项研究在AIRE工具上超过了50%.
- 在科学证据和配方/使用领域,发现得分较低.
- 主要关键指标主要是过程指标 (85.8%),结构 (8.4%) 和结果 (5.8%) 的措施有限;没有提供基准值.
结论:
- 医院中CPS的KPI主要是基于过程,由药剂师开发,证据和验证不足.
- 这些关键产品指标缺乏试点,验证和比较参考值,这限制了它们对质量评估的有用性.
- 需要在临床药房服务中开发更高质量的KPI.
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