数字导航器:在应用程序集成的临床护理中标准化人类技术支持
Kelly Chen1, Erlend Lane1, James Burns1
1Department of Psychiatry, Beth Israel Deaconess Medical Center, Harvard Medical School, Boston, Massachusetts, USA.
概括
经过心理健康技术培训的数字导航员,在混合诊所中提高了患者参与度和应用程序满意度. 这个角色通过支持用户和提高数据质量来增强数字心理健康服务的提供.
科学领域:
- 数字健康数字健康
- 提供心理健康护理 提供心理健康护理
- 人与计算机的交互
背景情况:
- 心理健康应用程序的临床采用受到用户参与和工作流集成问题的限制.
- 经过心理健康技术培训的数字导航员可以通过支持患者和临床医生来弥合这一差距.
- 挑战包括为数字导航员提供有效的培训和影响评估.
研究的目的:
- 为在以认知行为治疗为重点的混合诊所中实施数字导航器提供一个框架.
- 分析患者的参与度,满意度和数字表型化数据质量.
- 评估数字导航器对这些结果的影响.
主要方法:
- 开发并应用了数字导航器实施手册.
- 来自83名患者的数据 (2022年9月至2023年9月) 包括数字导航器满意度,应用满意度,参与度和被动数据质量.
- 对33名患者 (2023年11月至2024年1月) 进行了被动数据缺失评估.
主要成果:
- 数字导航员的满意度平均为18.8/20,不受人口统计学的影响.
- 平均被动数据质量为0.82.2.
- 数字导航员的满意度与应用程序的参与度和感知有积极的相关性.
结论:
- 数字导航者角色显示了初步的患者认可和对数字参与和数据质量的积极影响.
- 标准化培训和角色可以促进临床医生和研究人员更广泛地采用.
- 这个角色提供了一个可扩展的解决方案,通过技术增强心理健康护理.
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