从移民和难民的角度评估初级医疗保健质量
Asgar Aghaei Hashjin1, Rafat Bagherzadeh1, Amrollah Faraji2
1School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Medical journal of the Islamic Republic of Iran
|April 8, 2024
概括
难民普遍对初级保健服务的评价很好,效率得分最高,可触摸性最低. 建议改善卫生中心的设施,以进一步提高移民和难民的服务质量.
科学领域:
- 公共卫生 公共卫生
- 医疗保健管理的管理
- 社会学 社会学 社会学
背景情况:
- 难民和移民面临着健康状况不佳的风险.
- 在重新安置期间获得优质医疗保健的有限机会是一个重要的障碍.
- 从最终用户的角度评估初级保健服务质量至关重要.
研究的目的:
- 评估初级保健服务的质量.
- 了解难民和移民在医疗保健方面的经验.
主要方法:
- 三个健康网络的横截面研究 (伊朗医学科学大学,2021年).
- 自主管理的问卷 (280名难民和移民) 具有验证的可靠性和有效性.
- 统计分析包括克鲁斯卡尔-瓦利斯,曼-惠特尼U,斯皮尔曼相关性,因子分析和克伦巴赫的α (SPSS 22).
主要成果:
- 整体服务质量评分是5.0分中的3.86分.
- 效率的平均得分最高 (4.12 ±0.64),可触摸性的平均得分最低 (3.28 ±0.39).
- 在感知服务质量与性别,教育,居住地区和访问频率 (P <0.05) 之间发现了显著的关系.
结论:
- 难民普遍认为初级保健服务是积极的.
- 建议包括增加卫生中心设施和升级的资金.
- 改善设施可以进一步提高对这一群体的护理质量.
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