护士领导人的人际沟通能力:一种混合方法的系统审查
Petra Kämäräinen1, Leena Mikkola2, Anu Nurmeksela1
1Department of Nursing Science, Faculty of Health Sciences, University of Eastern Finland, Kuopio, Finland.
Journal of advanced nursing
|April 10, 2024
概括
这篇综述综合了护士领导者的情况.
科学领域:
- 护理领导力 护理领导力
- 沟通研究 沟通研究
- 医疗保健管理的管理
背景情况:
- 有效的人际沟通对护士领导至关重要.
- 现有的文献提供了关于护士领导者的沟通能力的各种观点.
研究的目的:
- 系统地审查和综合护士领导人人际沟通能力的证据.
- 在护理领导中识别主题和沟通能力水平.
主要方法:
- 进行了一次系统的混合方法审查.
- 数据使用融合和叙事方法进行了合成.
- 质量评估是使用既有工具进行的.
主要成果:
- 26项研究符合纳入标准.
- 护士领导者的沟通能力被分为信息,关系和任务能力.
- 确定了三个能力水平:初学者,合格者和专家.
结论:
- 护士领导者的沟通技巧表现出一个层次结构.
- 目前对护士领导的沟通能力的理解是狭的,以传播为重点.
- 进一步的研究应该探索沟通能力的认知和情感方面.
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