心理痛苦,避免标签和使用心理健康聊天机器人:来自美国调查的结果
Kristin Kosyluk1, Tanner Baeder2, Karah Yeona Greene2
1Department of Mental Health Law & Policy, University of South Florida, Tampa, FL, United States.
JMIR formative research
|April 12, 2024
概括
一个心理健康聊天机器人有效地选用户的心理困扰,并提供转介. 这种技术是可行的和可接受的,特别是对于那些因耻辱而犹不决寻求传统护理的人来说.
科学领域:
- 数字心理健康数字心理健康
- 人与计算机的互动.
- 公共卫生技术 公共卫生技术
背景情况:
- 心理健康治疗可以通过技术来增强,释放临床医生的时间并减少系统负担.
- 选,分类和转介是适合技术整合的关键服务交付任务.
- 以前的研究表明,需要创新的方法来提供心理健康护理.
研究的目的:
- 试点测试一种心理健康查和推聊天机器人.
- 评估用户人口统计数据,完成率和聊天机器人的可接受性.
- 为了确定聊天机器人提供的心理健康服务的可行性和用户接受度.
主要方法:
- 一项基于互联网的美国成年人调查收集了人口统计和心理测量数据.
- 参与者使用聊天机器人进行心理健康查和资源推.
- 聊天机器人的可接受性在互动后被评价,以及用户参与度的数据.
主要成果:
- 基于聊天机器人的心理健康查是可行的,完成率为75.7%.
- 感知到的有用性和症状预测了聊天机器人使用;对于痛苦的人来说,避免标签预测了使用.
- 人口统计学影响了使用聊天机器人的意愿,用户发现这种意愿是可以接受的.
结论:
- 聊天机器人技术为心理健康查和转诊提供了一种可行和可接受的方法.
- 避免标签显著影响寻求护理,但聊天机器人可能会吸引这些人.
- 心理健康聊天机器人对增加获得护理的公共卫生影响,特别是对于不喜欢耻辱的人群.
相关概念视频
Labeling Emotion
133
Emotional labeling is a cognitive process that involves identifying and naming one's emotions, such as anger, fear, happiness, or sadness. It allows individuals to recognize and express their internal emotional states, a critical aspect of emotional regulation and communication. Labeling emotions requires more than mere recognition; it also involves drawing upon memory and contextual cues to understand the current situation and apply a corresponding emotional label. For instance, feeling...
133
Stress and Mental Health
149
Chronic stress profoundly affects mental health, significantly influencing mood, behavior, and overall quality of life. Research closely links chronic stress with mental health conditions such as depression, anxiety, and substance use disorders. Ongoing exposure to stress can lead to physiological and psychological changes, initiating a cycle of emotional distress and maladaptive coping mechanisms.
Individuals with depression often experience challenges in both their personal and professional...
Individuals with depression often experience challenges in both their personal and professional...
149
Avoidance Learning and Learned Helplessness
1.7K
Avoidance learning and learned helplessness are critical concepts in understanding behavioral responses to negative stimuli.
Avoidance learning occurs when an organism learns that a specific behavior can prevent an unpleasant outcome. For example, a student who receives a bad grade may start studying harder to avoid future poor grades. This behavior persists even when the negative outcome is no longer present. Avoidance learning is powerful because it maintains behavior in the absence of the...
Avoidance learning occurs when an organism learns that a specific behavior can prevent an unpleasant outcome. For example, a student who receives a bad grade may start studying harder to avoid future poor grades. This behavior persists even when the negative outcome is no longer present. Avoidance learning is powerful because it maintains behavior in the absence of the...
1.7K
Surveys
14.8K
Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally. Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.
14.8K
Diagnostic and Statistical Manual of Mental Disorders (DSM)
55
The Diagnostic and Statistical Manual of Mental Disorders (DSM) serves as the primary classification system for mental health disorders, providing standardized diagnostic criteria for clinicians and researchers. First published by the American Psychiatric Association (APA) in 1952, the DSM has undergone several revisions to reflect evolving psychiatric understanding. The fifth edition, DSM-5, released in 2013, introduced key updates that expanded diagnostic categories and modified diagnostic...
55
Introduction to Psychological Disorders
382
Abnormal behavior, often referred to as mental illness, results from changes in brain function that influence thought patterns, behaviors, and social interactions. Psychologists and psychiatrists typically assess abnormal behavior using three primary criteria: deviance, maladaptation, and personal distress, particularly when these traits persist over long periods.
Deviant Behavior
Deviance in behavior refers to actions or thought patterns that significantly diverge from societal norms or...
Deviant Behavior
Deviance in behavior refers to actions or thought patterns that significantly diverge from societal norms or...
382


