一个使用场景规划和分析的商业检索模型,用于在流行病危机期间和之后的生活
Vahid Hajipour1,2, Mohammad Aminian1, Ali Gharaei1
1Research Center, FANAP Co., Tehran, Iran.
Healthcare analytics (New York, N.Y.)
|April 15, 2024
概括
本研究介绍了动态场景规划,以应对新冠肺炎流行病对信息技术公司不断变化的影响. 它平衡业务连续性和员工健康,以实现弹性战略和心理健康支持.
科学领域:
- 业务连续性和危机管理
- 信息技术管理 信息技术管理
- 流行病影响分析.
背景情况:
- 随着COVID-19的流行,业务运营发生了巨大的变化,需要新的适应性策略.
- 现有的商业复苏模式往往是静态的,无法解释全球危机的动态性质.
- 目前的研究主要集中在经济影响上,忽视了关键的社会层面和员工福祉.
研究的目的:
- 提出动态场景规划和分析,以评估新冠肺炎疫情对大规模信息技术 (IT) 公司的影响.
- 制定全面的战略,将业务连续性与员工健康方面的考虑结合起来.
- 建立一个框架来管理员工在疫情期间面临的心理健康挑战.
主要方法:
- 基于综合业务连续性和员工健康驱动因素的初级和边缘场景的开发.
- 制定针对每个已识别的场景量身定制的实际行动计划.
- 创建一个损害管理框架,以解决员工心理健康障碍.
主要成果:
- 该研究提供了一个平衡的方案规划方法,考虑运营弹性和人为因素.
- 针对IT公司可能面临的各种可信的未来场景,制定了可行的行动计划.
- 建立了一个专门的框架,以减轻大流行对劳动力的心理影响.
结论:
- 动态场景规划对于在IT行业中应对COVID-19流行病的复杂性至关重要.
- 将员工健康和福祉纳入业务连续性的整合对于长期的组织弹性至关重要.
- 在全球卫生危机期间和之后,积极的心理健康支持对员工至关重要.
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