在IT外包中使用NLP的信息安全影响:一种传播创新理论的视角
Baber Majid Bhatti1, Sameera Mubarak1, Sev Nagalingam2
1UniSA STEM, University of South Australia, Adelaide, Australia.
Automated software engineering
|April 16, 2024
概括
自然语言处理 (NLP) 可以在信息技术外包 (ITO) 中增强信息安全风险管理 (ISRM). 然而,在ITO中使用NLP也引入了新的信息安全风险 (ISR),需要特定的ISRM策略.
科学领域:
- 信息技术 信息技术 信息技术
- 网络安全 网络安全
- 自然语言处理自然语言处理.
背景情况:
- 信息技术外包 (ITO) 是一个重要的全球行业.
- 竞争日益激烈,需要在ITO中改进服务提供.
- 自然语言处理 (NLP) 在 ITO 中提供了潜在的竞争优势.
研究的目的:
- 探索将NLP整合到ITO中的信息安全影响.
- 检查NLP如何在ITO中增强信息安全风险管理 (ISRM).
- 识别和解决ITO中NLP使用所产生的信息安全风险 (ISR).
主要方法:
- 使用案例研究方法的定性方法.
- 与来自ICT行业的三个不同的组织 (客户,供应商,分包商) 的9名参与者进行了半结构化采访.
- 焦点小组讨论以验证研究结果和案例研究场景,以提高清晰度.
主要成果:
- 可以利用NLP来改善ITO中的ISRM.
- 在ITO中NLP的应用引入了新的信息安全风险 (ISR).
- 建议采用特定的ISRM方法来缓解这些已识别的风险.
结论:
- 这项研究是首次研究ITO中NLP对信息安全的影响.
- 有效的ISRM策略对于在ITO中安全地采用NLP至关重要.
- 这些发现为未来的研究和在安全的ITO环境中实践实施NLP提供了基础.
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