如何防止数字工作场所的技术压力:德尔菲研究
Michelle Berger1,2,3, Ricarda Schäfer1,4, Marco Schmidt1,2
1FIM Research Center for Information Management, 86159 Augsburg, Germany.
防止员工的技术压力对组织至关重要. 本研究介绍了24项技术压力预防措施,将预防性压力管理理论应用于数字工作环境.
科学领域:
- 数字工作和组织心理学
- 职业健康和安全问题 职业健康和安全问题
背景情况:
- 在数字时代,技术压力给员工和组织带来了重大风险.
- 由于技术压力的发育性质,积极预防技术压力至关重要.
- 组织有道德,法律和财务义务来减轻员工的技术压力.
研究的目的:
- 将预防性压力管理理论适应技术压力.
- 开发和介绍一套全面的技术压力预防措施.
- 为组织中主动的技术压力管理提供框架.
主要方法:
- 综合了关于技术压力抑制剂和一般技术压力的现有文献.
- 进行了Delphi研究,并与专家提供了措施开发和验证的意见.
- 描述了24项预防措施,并评估了它们与特定技术压力因素的相关性.
主要成果:
- 制定了一个由24个不同的技术压力预防措施组成的框架.
- 将预防性压力管理理论应用于技术压力,包括初级,二级和三级预防.
- 提供了专家验证的适用于各种技术部门的措施.
结论:
- 这项研究提供了预防性压力管理理论对技术压力的新应用.
- 为组织提供了一套全面的实际措施,以防止技术压力.
- 这项研究扩大了理论理解,并提供了可行的策略,以主动地管理技术压力.
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