在麻醉后护理单位评估护士报告的错过护理:混合方法研究
Laura Mun Tze Heng1, Darshini Devi Rajasegeran1, Siew Hoon Lim1
1Division of Nursing, Singapore General Hospital, Singapore.
概括
在麻醉后护理单元 (PACU) 中,护士报告的错过护理是频繁的,原因是沟通和人员问题. 改善资源和工作流程可以减少遗漏的护理护理.
科学领域:
- 护理护理的质量护理的质量
- 医疗保健管理的管理
- 患者安全 患者安全
背景情况:
- 护士报告的遗漏护理 (NRMC) 代表了基本护理服务的延迟或遗漏.
- 了解NRMC对于保持高标准的患者护理至关重要.
研究的目的:
- 确定在麻醉后护理单位 (PACU) 中NRMC的频率,类型和原因.
- 检查护士人口统计,工作量和NRMC之间的关系.
- 探索PACU护士对NRMC的看法和经验.
主要方法:
- 一项涉及66名PACU护士的匿名调查的横截面研究.
- 与八名护士进行定性采访,以探索对NRMC的看法.
- 数据分析包括描述性,推断统计和主题分析.
主要成果:
- 近一半 (48.5%) 的受访护士报告至少有一例NRMC.
- 为NRMC做出贡献的关键主题包括沟通挑战 (患者和同事),文档负担和人员不足.
- 临床上敏感的护理活动较少错过.
结论:
- 沟通障碍和人员不足在很大程度上导致了PACU中的NRMC.
- 有效的团队合作和高效的文档可以减轻NRMC.
- 解决人员数量问题和优化工作流程对于减少遗漏护理和提高护理质量至关重要.
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