葡萄牙当地公共卫生服务的战略沟通:德尔菲研究
1Public Health Unit Cascais. Western Lisbon Local Health Unit. Lisbon. Portugal.
Acta medica portuguesa
|April 17, 2024
概括
地方公共卫生单位需要战略沟通规划,以改善公共卫生倡议. 一个新的概念模型整合了合作伙伴和沟通道,以实现更有效的社区参与.
科学领域:
- 公共卫生 公共卫生
- 卫生沟通 卫生沟通
- 组织沟通 组织沟通
背景情况:
- 战略沟通对于公共卫生规划和项目执行至关重要.
- 葡萄牙地方公共卫生单位缺乏沟通指导,工具和培训.
- 这项研究旨在为这些单位开发战略组织沟通模型.
研究的目的:
- 为葡萄牙地方公共卫生单位量身定制的战略组织沟通开发一个概念模型.
- 解决这些单位在沟通资源和专业知识方面的发现差距.
主要方法:
- 使用了经过修改的Delphi在线面板,由37名葡萄牙专家组成.
- 根据最新的文献综述,分析了一项拟议的框架.
- 在三轮比赛中,获得了高的参与者保留率.
主要成果:
- 参与者认识到公共卫生部门没有为有效的沟通做好准备.
- 网站和社交媒体被认为是必要的沟通工具.
- 经过验证的模型强调了合作伙伴的整合 (卫生当局,学校等). 和喜欢的道,如人际关系和电子邮件.
结论:
- 使用拟议模型进行战略规划,可以加强内部/外部沟通和公共卫生项目的实施.
- 该模型需要在地方公共卫生单位进行验证,考虑到资源限制.
- 有效的沟通策略对于成功的公共卫生干预至关重要.
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