在外科医生与患者的咨询中探索患者的想法,担忧和期望
Sarah J White1, Ji Woo Kim2, Harkirti Rakhra2
1Centre for Social Impact, UNSW, Sydney, Australia; Macquarie Medical School, Macquarie University, Sydney, Australia.
Patient education and counseling
|April 17, 2024
概括
外科医生应该积极寻求患者的观点,以改善医疗保健结果. 与患者的想法和期望进行接触,可以提高患者的满意度,并在咨询中共享决策.
科学领域:
- 医学沟通 医学沟通
- 手术咨询 分析 分析
背景情况:
- 了解患者的观点对于有效的医疗保健至关重要.
- 外科医生与患者之间的沟通显著影响治疗的坚持和满意度.
研究的目的:
- 在外科医生与患者的咨询中探索患者的观点.
- 分析患者的想法,关切和期望是如何表达和解决的.
主要方法:
- 应用了对54次录像咨询的对话分析.
- 从2012年至2017年期间从澳大利亚大都会医院诊所收集的数据.
- 涉及六个不同专业的七名外科医生.
主要成果:
- 在不到三分之一的观察到的咨询中,患者的观点存在.
- 详细介绍了患者视角序列的启动和响应.
- 证明了患者和外科医生共同构建这些序列.
结论:
- 强调外科医生需要积极追求患者的观点.
- 建议加强卡尔加里 - 剑桥指南,以专注于积极追求和响应患者意见.
- 强调尊重患者知识的重要性,以改善结果和满意度.
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