受益人对喀拉拉邦初级息护理服务的满意度 - 一项跨部门调查
R Anjali Krishnan1, Veetilakath Jithesh1, K Vismaya Raj1
1Department of Health and Family Welfare, Government of Kerala, Kerala, India.
Indian journal of palliative care
|April 18, 2024
概括
受益人对喀拉拉邦初级息护理家庭护理计划的满意度高达69%. 影响满意度的关键因素包括护士行为和特定服务,建议包括医生访问和家庭药物递送.
科学领域:
- 抚慰性护理是一种缓解性护理.
- 主页 医疗保健 医疗保健
- 医疗保健服务研究 医疗服务研究
背景情况:
- 喀拉拉开创了一个以社区为基础的初级息护理 (PC) 家庭护理 (HC) 模式.
- 受益人满意度是HC服务的关键质量指标.
- 之前对这项14年历史的计划的受益人满意度的评估缺乏.
研究的目的:
- 评估受益人对克拉拉州PC计划下的PC服务的满意度.
- 在这个家庭护理模型中,确定与受益者满意度相关的因素.
主要方法:
- 在Kerala州初级PC计划的450名患者中进行了一项横截面调查.
- 在2022年10月至2023年1月期间,使用半结构化问卷收集数据.
- 统计分析包括比例和奇平方测试进行比较.
主要成果:
- 总体而言,受益人对高温服务的满意度为69.1%.
- 在满足感和PC护士的行为,物理治疗,程序护理和健康检查之间发现了显著的关联.
- 患者报告的首要需求包括医生访问,家庭药物分发和定期的身体康复.
结论:
- 喀拉拉邦初级PC计划的受益者满意度很高.
- 护士的行为和特定服务显著影响了护士的满意度.
- 建议包括扩大该计划,包括家庭医生访问和药物递送.
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