护士管理人员应对危机管理策略:定性系统审查
Lucia Filomeno1, Eartha Agatha Feller2, Federica Raimondi2
1Department of Biomedicine and Prevention, Tor Vergata University of Rome, Rome, Italy.
Enfermeria clinica (English Edition)
|April 20, 2024
概括
护士经理利用有效的沟通,组织承诺和情感支持来应对危机. 支持这些策略对于减轻医疗保健中与压力相关的疾病至关重要.
科学领域:
- 医疗保健管理的管理
- 职业健康心理学 职业健康心理学
- 护理领导力 护理领导力
背景情况:
- 与压力相关的疾病对医疗保健专业人员和组织构成重大挑战.
- 护士管理人员的有效应对策略对于维持福祉和组织功能至关重要.
研究的目的:
- 系统地审查和分析护士经理在危机情况下使用的策略.
- 确定护士经理使用的有效应对机制的关键领域.
主要方法:
- 进行了一次系统的文献审查,结合了定性研究.
- 基于框架的合成被用于数据分析,通过JBI QARI检查清单评估质量.
- 通过采访,问卷和重点小组从10项选定的研究中收集数据.
主要成果:
- 确定的主要领域是良好的沟通,组织承诺和情感支持.
- 这些策略在包括的定性研究中始终报告.
- 护士经理积极使用这些策略来管理压力事件.
结论:
- 机构必须为面对工作场所压力的护士经理提供强大的支持系统.
- 需要对组织适应提出建议,以增强管理人员的弹性.
- 培养强有力的沟通,承诺和支持对于解决与压力相关的疾病至关重要.
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