同一天紧急护理的质量指标 - 采用修改后的Delphi过程的多专业专家小组的共识
Christian Peter Subbe1, Adnan Gebril2, Catherine Atkin3
1Senior Clinical Lecturer, Bangor University, Bangor, United Kingdom.
Clinical medicine (London, England)
|April 21, 2024
概括
同一天紧急护理 (SDEC) 的质量指标是使用Delphi过程确定的. 专家们优先考虑基于系统的指标,以优化SDEC服务中的患者流动和护理交付.
科学领域:
- 医疗保健管理的管理
- 提高质量 提高质量
- 紧急医疗 紧急医疗
背景情况:
- 同一天紧急护理 (SDEC) 对于国家卫生服务 (NHS) 恢复计划至关重要.
- 目前缺乏SDEC服务的验证质量指标.
- 需要制定强有力的SDEC质量和安全措施.
研究的目的:
- 识别和排名验证的指标来评估同一天紧急护理 (SDEC) 服务的护理质量.
- 收集有关SDEC关键绩效指标的专家共识.
- 为SDEC制定质量改进战略提供信息.
主要方法:
- 采用了三阶段修改后的Delphi过程.
- 来自不同背景的33名专家 (临床医生,数据科学家,运营经理) 参加了会议.
- 测量指标被提出,排名,并讨论到达共识.
主要成果:
- 五个基于系统的指标被专家评为最高.
- 这些指标的重点是优化在SDEC单位内外接受当日护理的患者比例.
- 患者和工作人员体验指标排名较低,可能是由于缺乏可行的例子.
结论:
- 该研究提供了一套优先级,基于系统的指标,用于SDEC质量改进.
- 这些指标可以指导提高SDEC临床护理质量和安全性的努力.
- 为SDEC进一步开发患者和工作人员体验指标是有必要的.
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