患者在跨性别中心想要什么:建立以患者为中心的计划
Journal of health care for the poor and underserved
|April 25, 2024
概括
大多数跨性别人士报告了负面的医疗保健经历. 质量护理需要优先考虑员工培训,包容性政策和专家提供者,影响患者寻求医疗服务的地方.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 医学社会学 医学社会学
- 患者体验研究 患者体验研究
背景情况:
- 性别肯定被认为是标准的医疗保健.
- 以患者为中心的护理需要整合社区的投入.
- 了解患者的感知对于改善医疗保健服务至关重要.
研究的目的:
- 评估跨性别患者对提供性别肯定护理的医疗保健组织的看法.
- 确定影响患者选择和对性别肯定服务的满意度的关键因素.
- 为服务于跨性别社区的医疗保健组织提供最佳实践信息.
主要方法:
- 定性访谈为在线调查的开发提供了信息.
- 这项调查是由一个女同性恋,男同性恋,双性恋,跨性别者和酷儿研究公司分发的.
- 来自美国37个州和地区的314名跨性别人士完成了调查.
主要成果:
- 69%的受访者报告了寻求医疗保健的负面经历.
- 患者优先考虑工作人员培训 (95.5%),包容性政策 (93.3%) 和专家工作人员 (86.0%).
- 患者愿意为合格的提供者旅行,并考虑机构声誉.
结论:
- 医疗机构必须优先考虑文化能力培训和包容性政策.
- 招聘和留住熟练的提供者,特别是跨性别人士,是必不可少的.
- 患者体验和社区声誉显著影响寻求医疗保健的行为.
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