制药服务的关键绩效指标:系统审查
Julie Faria Ferreira de Souza1, Brígida Dias Fernandes2, Inajara Rotta3
1Faculty of Pharmacy, Federal Rural University of Rio de Janeiro, Seropedica, Brazil.
Exploratory research in clinical and social pharmacy
|April 26, 2024
概括
关键绩效指标 (KPI) 可以提高药房实践的质量. 这次审查确定和评估了制药服务的关键关键指标,发现了潜在的发展和应用,以及需要改进的领域.
科学领域:
- 制药科学 制药科学
- 医疗保健服务研究 医疗服务研究
- 提高质量 提高质量
背景情况:
- 关键绩效指标 (KPI) 对于监测和评估制药服务质量至关重要.
- 现有的文献缺乏专门针对药房服务的关键关键指标的系统审查.
- 为利益相关者优化决策依赖于强大的绩效指标.
研究的目的:
- 系统地确定制药服务开发的关键绩效指标 (KPI).
- 批判性地评估这些确定的关键关键指标的方法质量.
主要方法:
- 在PubMed,Scopus,EMBASE和LILACS数据库进行了系统审查,截至2024年2月5日.
- 包括开发药品服务关键指标的研究,并使用通过研究和评估 (AIRE) 评估指标的工具进行评估.
- 两个独立的审查员管理了研究选择,数据提取和质量评估.
主要成果:
- 包括15项研究,主要侧重于医院或门诊环境中的临床药房服务.
- 常见的KPI领域包括药物审查,患者安全和患者咨询.
- 虽然大多数研究详细介绍了KPI的目的,定义和利益相关者的参与,但关于风险调整,结果解释和科学证据的信息往往有限.
- 只有一个研究符合所有AIRE工具质量标准.
结论:
- 主要关键指标显示出监测和改善药房实践质量的巨大潜力.
- 未来的研究应该专注于将KPI应用扩展到不同的环境中.
- 需要进一步的研究来探索有效性证据,详细的制定和现有关键关键指标的实际可行性.
相关概念视频
01:30Health Information Technology and Healthcare Information System
834
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
834
01:28Biopharmaceutics and Pharmacokinetics: Overview
2.0K
Understanding drugs, drug products, and their performance in pharmaceutical science is pivotal. Drugs, whether simple molecules or complex compounds, are designed to interact with the body's biological systems to diagnose, treat, or prevent diseases. Drug products include various delivery systems such as tablets, capsules, injections, and inhalers. The performance of these drug products is gauged by their ability to deliver the active ingredient to the desired site of action at the...
2.0K
01:19Pharmacovigilance
829
Post-marketing surveillance is a critical component of pharmaceutical regulation, often uncovering unanticipated adverse drug reactions (ADRs) once a drug is widely used over an extended period.
This process, termed pharmacovigilance, aims to detect, evaluate, and minimize harmful effects related to medication use. The data collection for pharmacovigilance depends on spontaneous reporting systems, where healthcare professionals or patients voluntarily report suspected ADRs.
In some cases, there...
This process, termed pharmacovigilance, aims to detect, evaluate, and minimize harmful effects related to medication use. The data collection for pharmacovigilance depends on spontaneous reporting systems, where healthcare professionals or patients voluntarily report suspected ADRs.
In some cases, there...
829
01:12Analysis of Population Pharmacokinetic Data
252
Analysis of population pharmacokinetic data involves studying the behavior of drugs within diverse populations to understand their pharmacokinetic parameters. Traditional pharmacokinetic methods typically involve collecting samples from a few individuals and estimating these parameters. While these methods are commonly used, they have limitations in capturing the variability in drug response among individuals or heterogeneous populations. Population pharmacokinetics is employed to address these...
252
01:20Integrated Healthcare System
1.6K
An integrated healthcare system (IHS) is a set of organizations that provides for or arranges to provide coordinated and continuous service to a defined population. The IHS takes responsibility for that particular population's health status and outcome, both clinically and fiscally. An integrated healthcare system is a well-organized, well-coordinated, and collaborative network. The integrated delivery system is a network that connects different healthcare providers to deliver organized,...
1.6K
01:27Nursing Clinical Information System
769
Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:
769