护士对组织公民行为属性的经验:定性内容分析
Rahimeh Khajoei1, Mozhgan Jokar1, Parvaneh Vasli2
1School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.
BMC health services research
|April 26, 2024
概括
伊朗护士通过帮助同事,角色之外的行动和专业发展来表现组织公民行为 (OCB). 这些行为对于改善护理护理质量和患者结果至关重要.
科学领域:
- 医疗保健管理的管理
- 护理实践 护理实践
- 组织心理学 组织心理学
背景情况:
- 组织公民行为 (OCB) 对于高质量的护理和患者结果至关重要.
- 护士是医疗保健系统中关键的人力资源.
- 了解护士对OCB的经验至关重要.
研究的目的:
- 探索和理解伊朗护士在组织公民行为方面的经验.
- 确定伊朗护士职业中OCB的关键组成部分和表现.
主要方法:
- 在伊朗进行的定性研究 (2022年12月 - 2023年10月).
- 有目的的采样,最大变化,包括20名护士.
- 通过半结构面试收集的数据,并使用定性内容分析进行分析.
主要成果:
- 护士的OCB经验包括三个主要类别:帮助行为,非角色行为和对专业成长的贡献.
- 帮助行为包括支持同事和培养积极的工作环境.
- 角色之外的行为涉及任务合作和服务改进计划.
结论:
- 结果可以为护理经理和教育工作者提供信息,以加强护士的OCB.
- 策略包括护士评估,就业实践和课程整合.
- 通过持续培训计划,可以促进OCB的发展.
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